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Eyetide Support

Welcome to Eyetide Media's online support pages. Here you can find answers to Frequently Asked Questions about the Eyetide Viewer, Version Updates, and detailed information about our Premium Collections and Personal Screensaver Builder.

If you have any additional questions or comments, please contact us!

Quick Tips


Starting the Viewer
There are several ways to start the Viewer:
  - Double-click the blue Eyetide Icon in the system tray
     (in the lower right-hand corner of your computer screen)
  - Right-click the Eyetide Icon, and select "Start Eyetide Viewer"
  - Wait for the screensaver to launch automatically

Checking for New Images
Right-click on the Eyetide Icon in your system tray, found in the lower right-hand corner of your computer screen. Select "Check for New Images." If you are online and new images are available, the Viewer will download a new batch immediately.

Exiting the Viewer
You can close the Viewer and return to your desktop by:
  - Clicking the "X" button on the top-right corner of the Viewer Toolbar
  - Hitting the "Esc" key on your keyboard
  - Double-clicking the mouse anywhere on the image

Adding or Removing Collections
To temporarily turn off a Collection for viewing, click the "COLLECTIONS" button on the Viewer Toolbar, click the ON/OFF button next to the Collection, then hit "OK". To permanently add or remove Collections, click here for our Collection Management system.


Support Options
·Downloads
·User FAQ
·Premium FAQ
·Personal FAQ
·Troubleshooting
·Contact Eyetide
Viewer Upgrade

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